Tools:

ResiSence
Tenant & Landlord tool
Duration (Timeline)
8th Jul - 11th Sep 2023
iOS and Android (flutter), Web
About the poduct
Property management is a crucial aspect of ensuring the smooth and efficient running of any real estate enterprise. One of the most important factors in property management is effective communication between landlords and tenants, as well as estate staff.
Fortunately, the development of web tools has made it much easier to streamline communication and ensure that everyone is on the same page.
Goals
Managing properties in one place
Staff management
Nearby places management
Booking features
Keep in focus all related scenarios
Communication tool between tenant & landlord & staff
Reduce development spending using Material UI
Unique features
Communication
Direct communication between tenants and staff
Requests
Help with any issues
Keywaivers
Share an apartment keys with other
Managing tool
Manage of buildings, apartments, staff
Problem Statement
The current system of communication between tenants and landlords in the real estate industry is often fragmented and inefficient, leading to misunderstandings, delays, and frustration.
Tenants may struggle to report maintenance issues or request repairs in a timely manner, while landlords may struggle to keep track of all the different requests and issues that arise.
This can lead to costly delays and unsatisfied tenants, ultimately impacting the landlord's bottom line.
Discover
Stakeholders interview
Developers interview
Define
User flows
Brainstorming sessions
Ideate
Information Architecture
Design
High-fidelity mockups
Delivery
Design system
User roles
After all interview sessions, we define 3 user roles and their flows.
Tenant role
Communication
Bookings
Nearby area info
Property info
Concierge role
Tenant management
Property management
Nearby area management
Communication
Admin role
Tenant management
Landlord management Concierge management
Permission management Property management